Last updated: February 16, 2026
CostCast Inc. (“CostCast,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit our website, interact with our team, or use our services. It also describes your choices regarding that information.
This Policy covers two contexts: (a) our website and general business operations (visitors, prospective customers, vendors, and applicants) and (b) claims analytics and reserve prediction services we provide on behalf of our customers. Where a separate customer agreement governs data processing, that agreement takes precedence to the extent of any conflict.
Contact details such as your name, email address, phone number, company, and role. Communications you send through forms, email, or phone. If you apply for a position, your resume and related materials.
When you visit our website, we may automatically collect technical data, including IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and interaction data. We collect this information through cookies, server logs, and similar technologies.
When delivering claims analytics services, we process data under the direction of our customers. This may include claims and policy information, claimant identity and contact details, financial and reserve data, medical or incident records where applicable, documents and supporting files, and system logs. Our handling of this data is governed by our agreements with those customers.
We use collected information to:
For website visitors and business contacts, we process personal information based on legitimate interests (operating and improving our services, security, fraud prevention), consent (where required, such as for marketing), contractual necessity (to fulfill requests or agreements), and legal obligations.
For customer-directed services, we act as a service provider or processor. We process personal information only as instructed by the customer and as permitted under our agreements and applicable law.
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising. We may share personal information with:
We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements. Typical retention periods include:
When processing data on behalf of a customer, we return or delete data at the end of the engagement as directed by the customer agreement, subject to legally required retention.
We use cookies and similar technologies on our website. Strictly necessary cookies enable core functionality. Analytics cookies help us understand how visitors use our site. We do not use cookies for cross-context behavioral advertising. You can manage preferences through your browser settings. Disabling certain cookies may affect functionality.
We maintain a security program designed to protect personal information from unauthorized access, use, disclosure, alteration, and destruction. Measures include access controls with role-based permissions, encryption of data in transit and at rest, network monitoring and vulnerability management, secure development practices, vendor risk assessment, audit logging and incident response procedures, and employee training.
We store and process data in the United States. If you are located outside the United States, your information may be transferred to and processed here, where data protection laws may differ. Where applicable, we implement appropriate safeguards for cross-border transfers in accordance with applicable law.
Depending on your location and applicable law, you may have the right to:
To exercise your rights, contact us at founders@costcast.ai. If we process your information on behalf of a customer, please direct your request to that customer.
Our services use AI and machine learning to assist with claims analytics, including data ingestion, feature extraction, predictive modeling, and reserve recommendations.
We do not use customer data to train CostCast-owned models unless expressly authorized in a signed agreement. Third-party AI vendors are contractually prohibited from using customer data for their own training or improvement.
We do not make automated decisions producing legal or similarly significant effects without human oversight. We maintain audit trails for AI-assisted outputs where feasible.
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have, we will promptly delete it.
Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated date at the top of this page. We encourage you to review this Policy periodically.